San Miguel el Alto Vacations from $480

We had to cancel so didn’t stay there

Excellent staff and service. Rooms were clean and beds/pillows were absolutely comfortable. Excellent service at the hotel restaurant. The location is quieter compared to the downtown area.

Building is beautiful but it is not updated and well maintained. Shower spills water outside of the tub, lack of enough electrical outlets to recharge devices, mosquitoes plague everywhere. We couldn’t eat in the restaurant because of that. Only one person is valet parking and bell boy so you need to wait several minutes for your car, etc, etc. We won’t return to this hotel.

Our overall stay was okay. The room was decent and clean, the view from our window took away from the experience (old rusty truck and junk behind the hotel). The biggest disappointment came when we used the jacuzzi. After swimming in the pool, we quietly and respectfully entered the jacuzzi, not knowing a reservation was required. The policy was mentioned in small print, and we were genuinely unaware. An employee approached us in a sarcastic tone, asking if we were “having fun”, and informed us we needed to leave because we hadn’t reserved the space. We were respectful and quiet, and no one else had a reservation, so it felt unnecessary harsh.

Overall a good experience and would stay here again.